FAQ

2017-11-14 08:50:26 Damien 45

Q: Can I change fabric to manufacture those products?

A: Yes you can! We can offer many kinds of fabric such as 100% organic cotton, CVC, TC, microfiber, minky dot, muslin, flannel, coral fleece, modal, jersey, bamboo, canvas, oxford and etc.

Q: Can I do the products according to my pattern design?

A: Of course you can! You can give us artwork or a physical sample.

Q: Can I use my logo on your products?

A: Certainly! 

Q: Can I mix different designs to meet the MOQ?

A: Sure!

Q: Can I get a free sample?

A: No problem, we can provide free sample to you, but postage should be paid by your side.

Q: Will you offer the pre-production sample before mass production?

A: Yes, we will send you pp sample, after you confirm, then we will start mass production.

Q: What is your lead time?

A: Normally 40-45days after receiving your payment, but it can be negotiated based on your requirement.

Q: How can you guarantee the production quality?

A: Our production quality follow Oeko-Tex standard 100. We have strict quality control system in our production process. We have 4 times inspection before package. Third part inspection acceptable.

Q: What’s your payment condition for a new customer?

A: As a rule, for our first order of new customer, we request 30% in advance, and 70% balance against to BL copy by T/T. If we can built a long-term and stable business relation, we will be glad to provide you better support on payment condition.